Hotel policies

Room rates are subject to 16% IVA and 10% service charge and based on double occupancy. All prices are quoted in Mexican pesos and subject to change without notice.

Children under 12 can be accommodated at no additional cost as long as they share the same room with their parents.

A third adult in the room is subject to an additional charge per night plus 16% IVA and 10% service charge.

Extra beds are offered at an additional cost per night plus 16% IVA and are subject to availability. Cots are available at no additional cost subject to availability.

Chek-in: 3:00 p.m .; Check-out: 12:00 pm

Warranty: Credit Card

Cancellations must be made 72 hours prior to arrival to avoid the charge for one night plus IVA.

Pets with a maximum weight of 10 kg will be accepted at the hotel. Pets are not allowed in the restaurant, bar and pool areas due to sanitary regulations. In case of being in public areas, the use of a leash is required at all times or they are inside a pet suitcase. For safety, pets should never be left alone in the room. In order to pamper your pets, we offer a bed, a toy and a special menu if required. All this with additional charge and prior reservation.