Details

  • Daily 8:00 a.m. to 8:00 p.m.
  • For request and reservations please contact e-mail: puebla.spa@azultalaverahotel.com

SPA ETIQUETTE 

Silence, peace & respect are part of our SPA philosophy. Please consider other guest´s space & privacy. Please note we are a technology free spa, so please silence and leave all electronics in silence. 

 SPA ARRIVAL 

In order to give you plenty of time to prepare for your spa experience, we recommend that you arrive 10 minutes prior to your treatment. Late arrivals will affect the duration of your scheduled appointment. 

 SCHEDULING AND CANCELLATION 

To schedule or to rebook, contact our SPA host whom will be happy to assist you in choosing the right treatment. All treatments should preferably be booked in advance to ensure availability. If you wish to reschedule or cancel your booking, please be advised that 24 hours is required for us to accommodate your request, or two hours if the appointment is made on the same day. No- shows or last-minute cancellation will incur a 100% charge. 

SPA ATTIRE 

Bathrobes, slippers and disposables are available at the SPA for your treatment session. Swimsuits are mandatory while making use of the hotel pool. 

 HEALTH CONDITIONS AND ALLERGIES 

Kindly consult with your physician before taking any treatment or using our facility. If you have any allergies, please make sure to inform our Sense Spa team. 

 VALUABLES LOSS OR DAMAGE 

Please secure your valuables. The Spa will not held responsible for any loss or damage during your visit. 

Spa Operation Hours: 

Daily from 8:00am to 8:00pm 

Fitness Center:  

Open 24 hours to our guests 

Pool:  Daily from 6:00am to 7:30 pm 

Request an appointment at the Cobalto Spa

The best way to schedule an appointment is by calling +52 222 122 2300. If you prefer, complete the information below and a spa coordinator will contact you.

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